Mulberry Blog

Everything you need to know about the Houzz protection plan

Written by Get Mulberry | May 11, 2023 3:30:00 PM

When it comes to furniture that will stand the test of time, it’s hard to beat the selection and impressive quality at Houzz. From cabinets to pendants and dinnerware sets, Houzz is a great place to shop when looking for quality pieces for your home. However, investing in new furniture is expensive, and it’s important to make sure your furniture is protected with a protection plan you can trust. Luckily, Houzz offers warranty plans that can be purchased along with your new furniture. But how does a Houzz warranty work, and is it worth it for you?

In this article, we’ll take a look at the Houzz furniture warranty, including what it covers, how it works, and more. Here’s everything you need to know about the Houzz furniture protection plan:

How does a Houzz furniture protection plan work?

Houzz furniture warranties are provided through Mulberry. This means that rather than calling Houzz customer service when an incident occurs, you’ll work through Mulberry to file your claims.

The process is quick and simple. Mulberry offers 24/7 customer support–simply reach out with your claim and allow it to quickly be processed and resolved (many approvals are automated, making the process even faster!). Finding out when your claim has been approved is easy. Simply keep an eye on your personal dashboard for any updates.

Unlike many product protection plans, Mulberry does not require any deductibles or fees when you make a claim. Beyond the minimal cost of $9.99 a month to protect all your online purchases, you’ll never have to pay anything out of pocket when you need to make a claim.

What does a Houzz furniture warranty cover?

Houzz furniture warranties, offered by Mulberry, provide extensive coverage for accidental damage. Unlike most product protection plans that have lengthy contracts, MulberryCare has no hidden clauses, confusing terms, or fine print. MulberryCare provides simple coverage without the hassle, ensuring you’ll get your money’s worth out of all of your Houzz furniture. Here is what's covered through MulberryCare:

Furniture

From juice spills to structural damages, when it comes to your furniture, Mulberry has you covered. Here’s what accidental coverage includes with MulberryCare:

  • Fabric tears, punctures, and rips
  • Spills and stains from food, drink, pets, and more
  • Rings and marks left from liquids
  • Marks from heat and burns
  • Seam separation
  • Product defects

Rugs

There is nothing that adds quite as much coziness and warmth to a room as a soft rug. However, rugs are expensive, so it’s important to make sure that you get the most out of your purchase. Here’s what is covered with MulberryCare:

  • Food and drink stains
  • Tears and rips
  • Seam separation
  • Heat or burn marks

How long does a Houzz furniture warranty last?

As a Houzz customer, you can purchase product protection for up to 10 years, allowing you to ensure that you get your money’s worth (and more) out of your furniture.

Should you get a Houzz furniture protection plan?

At the end of the day, whether or not a Houzz warranty is worth it for you depends on the level of risk you’re okay with taking on. Although we try our best to care for and maintain our furniture, the truth is that accidents happen, and it’s important to be prepared. Luckily, Houzz protection plans, offered through MulberryCare, allow you to purchase up to 10 years of product protection. Think of all the cleaning, repair costs, and replacement costs you’ll enjoy saving money on in that time.

Find out what Mulberry Unlimited can do for you

With Mulberry, furniture protection has never been so simple and seamless–you won’t have to worry about any unexpected fees or confusing contracts. You’ll simply enjoy 24/7 support and speedy resolutions.

And while you’re signing up for furniture protection, don’t forget to think about your other purchases too. Mulberry Unlimited offers product protection for almost any online purchase you make. From camping stoves to large appliances, you can coverage for everything under the same product protection plan.