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Offer your customers industry-leading product protection with Mulberry and Square.

Download Mulberry for your Square retail business to start driving revenue and building customer loyalty with extended warranties and accident protection.

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Who's Mulberry?

We partner with leading brands to bring best-in-class product protection to our hundreds of thousands of customers. Mulberry offers protection across numerous product categories all backed by the highest approval rates in the industry and a 95% CSAT-rated support team.

 

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How it works

01

Download the Mulberry App

Click the download link below to automatically connect Mulberry to your Square business. It's that simple. 

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02

Automatically Offer Customers Product Protection

Once you install, your customers will start to receive emails from Mulberry post-purchase with offers to purchase extended warranties or accident protection. You'll also have the option to embed Mulberry offers into your order confirmation emails. 

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03

Generate Revenue and Protect Your Customers

For each plan sold, you will earn 60% of the protection plan price in pure-profit revenue. Any customers who purchase protection will be protected end-to-end by our 95% CSAT-rated customer support team.

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What’s covered

Mulberry helps retailers of all categories offer their customers extended warranties and accident protection.

You can see some examples of categories we cover below.

Electronics

  • Cracks & breakage
  • Drops & spills
  • Mechanical & electrical issues
  • Power surge damage

Furniture

  • All stains & spills
  • Rips & tears
  • Seam separation
  • Burn & heat marks
  • Liquid marks & rings

Rugs

  • Stains from food & drinks
  • Seam separation
  • Rips & tears
  • Minor burns & heat marks

Jewelry

  • Cracked or chipped stones
  • Broken clasps & hinges
  • Knotted chains
  • Refinishing & polishing

Bikes & Ebikes

  • Wheels & brakes
  • Mechanical & electrical issues
  • Power surge damage
  • Free repairs & replacement

Small Appliances

  • Damage from accidents
  • Mechanical & electrical issues
  • Power surge damage

Bags & Luggage

  • All stains
  • Accidental rips & tears
  • Broken zippers, wheels, & handles
  • Minor burn & heat marks

Sports & Fitness Equipment

  • Damaged belts & rollers
  • Mechanical & electrical issues
  • Power surge damage
  • Free repairs & replacement

Large Appliances

  • Wear & tear
  • Mechanical & electrical issues
  • Food loss up to $500
  • Power surge damage

Watches

  • Broken stem, crown or band
  • Case & crystal damage
  • Lost bezel stones
  • Battery replacement
  • Mechanical failures

Electronics

  • Cracks & breakage
  • Drops & spills
  • Mechanical & electrical issues
  • Power surge damage

Furniture

  • All stains & spills
  • Rips & tears
  • Seam separation
  • Burn & heat marks
  • Liquid marks & rings

Rugs

  • Stains from food & drinks
  • Seam separation
  • Rips & tears
  • Minor burns & heat marks

Jewelry

  • Cracked or chipped stones
  • Broken clasps & hinges
  • Knotted chains
  • Refinishing & polishing

Bikes & Ebikes

  • Wheels & brakes
  • Mechanical & electrical issues
  • Power surge damage
  • Free repairs & replacement

Small Appliances

  • Damage from accidents
  • Mechanical & electrical issues
  • Power surge damage

Bags & Luggage

  • All stains
  • Accidental rips & tears
  • Broken zippers, wheels, & handles
  • Minor burn & heat marks

Sports & Fitness Equipment

  • Damaged belts & rollers
  • Mechanical & electrical issues
  • Power surge damage
  • Free repairs & replacement

Large Appliances

  • Wear & tear
  • Mechanical & electrical issues
  • Food loss up to $500
  • Power surge damage

Watches

  • Broken stem, crown or band
  • Case & crystal damage
  • Lost bezel stones
  • Battery replacement
  • Mechanical failures

For more details on our coverage, see our contract terms here or contact our team at partnersuccess@getmulberry.com.

What real customers say

Customer service is excellent - my agent Kathryn helped me with everything I asked. She was always very helpful and knowledgeable and very friendly, she made me feel good about her and Mulberry!
Adam D.
Very quick and efficient. The outcome was a replacement just as described in the policy.
Nancy M.
Extraordinary customer service every step of the way. I am grateful for the follow-ups done to be sure I had a good experience from beginning to end. I love your company and the dedication of the customer service team. Thank you and thank you again.
Candace J.
I had a great customer service experience when I needed to transfer a warranty. Gina not only walked me through the process, she also sent me an easy-to-use checklist. During the entire discussion, she was professional, courteous and informative.
Patrick C.
Extremely friendly, helpful, and concise! Wonderful customer service.
Nikki L.
Great customer service - the promptness to my email was outstanding. Thanks for everything.
Carlos J.
Especially helpful in a difficult situation. I appreciate the immediate feedback and help.
Jeff M.
Sandy was very helpful and understanding. I appreciate her help very much.
Chandler H.
Kitty was very professional, and understanding about the problem I was having transferring the warranty to the correct person who actually paid for it. Thanks again Kitty.
Charmaine D.
Very helpful and kind. Thank you very much.
Loretta P.